8.1 Information We Collect
- Email address (for account setup, communication, and purchases).
- Payment details are processed securely by our payment providers; we do not store card or bank details.
- Technical information (e.g., IP address, hardware ID) may be collected to prevent fraud or misuse.
8.2 How We Use Data
- To deliver purchases and manage accounts.
- To provide customer support.
- To send important updates or service-related communications.
- We do not sell or rent your personal data to third parties.
8.3 Legal Basis under GDPR
- Contractual necessity (to deliver purchases).
- Legal obligation (tax and invoicing requirements).
- Legitimate interest (fraud prevention, improving services).
8.4 Data Retention
- Email and order data are retained for 7 years to comply with Dutch tax law.
- Support emails are deleted after a maximum of 2 years.
8.5 Your Rights
- Access, correct, or delete your personal data.
- Restrict or object to processing.
- Withdraw consent (where applicable).
- File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
8.6 Security
We take appropriate measures to protect your data against unauthorized access or disclosure.
8.7 Contact for Privacy Matters